Privacy Policy

Effective Date: [Insert Date of Upload]

At Thryvaia, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage in our coaching services.

1. Information We Collect

We may collect personal information including, but not limited to:

Your name, email address, and phone number
Payment and billing details
Information you provide during coaching sessions or through our booking forms
Website usage data through cookies or analytics tools

2. How We Use Your Information

Your information is used to:

Schedule and deliver coaching sessions
Process payments and manage billing
Communicate updates, session reminders, and relevant coaching materials
Improve our services and website experience

We do not sell or share your personal information with third parties unless required by law or with your explicit consent.

3. Data Storage & Security

We store your data securely and take reasonable precautions to protect it from unauthorized access, loss, or misuse. Sensitive information like payment details is processed through secure third-party platforms.

4. Your Rights

Under the EU General Data Protection Regulation (GDPR), you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time
Object to or restrict certain processing activities

To exercise these rights, contact us at: info@thryvaia.com

5. Cookies

Our website may use cookies and tracking technologies to enhance user experience, analyse traffic, and personalize content. You can disable cookies in your browser settings, though this may affect website functionality.

6. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

7. Refund & Cancellation Policy

Please refer to our Cancellation & Refund Policy [link or include full text] for information on your rights and obligations regarding refunds, cancellations, and session expiration periods.

Notably:

You have the right to cancel within 14 days of purchase and receive a full refund, provided services have not been delivered.
After the 14-day cooling-off period, all coaching sessions and packages are non-refundable.
Clients can reschedule sessions up to 24 hours in advance through our website. A €20 cancellation fee applies to changes made with less than 24 hours’ notice.
Packages must be used within 12 months of purchase.

8. Changes to This Policy

We reserve the right to modify or amend this Privacy Policy at any time by posting the amended version here. All amended terms take effect upon posting. Each time you use this site, the current version of the Privacy Policy will govern your use.
Please check the effective date at the top of this page and review any changes since your last visit.

If you have any questions about this Privacy Policy or how your data is handled, feel free to contact us at info@thryvaia.com.